The team at Browns Plains Real Estate understand reducing risk for you as an investor is a high priority. Maintenance matters are carried out in accordance with your instructions as the property investor. The tradespeople must be licensed and they must have public liability insurance cover to protect you and your investment.
It is our policy to ALWAYS ring the property owner first to get approval to conduct any sort of maintenance. The only exception to this rule is emergency maintenance that occurs outside of business hours or where the several attempts to contact the owner have failed.
We guarantee to keep you informed and to act in accordance with your instructions and in compliance with the Residential Tenancies and Rooming Accommodation Act.
Our team is happy to oblige in any way to ensure a good working relationship. Therefore we stay in close contact with you, advising of costs and quotes for repairs and arranging for them to be carried out.
We understand your wants and your needs!