After 15 years in the real estate industry it still amazes me that owners self-manage their properties.
I received a call from an owner that approved tenants without obtaining an application form and completing the application process. The owner then hasn’t inspected the property for the last 1 ½ years so doesn’t know what condition the property is in. The tenants have now fallen 1 month behind in rent. The tenant is uncontactable and not returning the owners calls.
This said investor has no understanding of the legislation and is now in a position of despair. The owner has called for our help.
I cannot offer any better advice then to employ an experienced real estate agent to manage their investment property/properties right from the start.