Following a less than positive experience with a hard-selling real estate agency we sought help from Browns Plains Real Estate. We were really surprised by the excellent service we received from Neil Giles and Candice Le.

Candice was our nominated agent and she displayed the qualities that we longed for in an estate agent – thoughtfulness and compassion during what was a difficult process of selling a house that has been home for many years, diligence and attention to detail in ensuring that all issues were covered, and a complete absence of the “hard-sell” that typifies modern Estate Agents. We have no hesitation in recommending Candice and Neil as agents to sell your home. We cannot speak too highly of them.

Amanda – I just wanted to thank you for your help this year, you could certainly teach other property managers a thing or two!!! Very impressed with your service.

I have complete confidence in you guys because you know the local area really well and the property is close to your office. Thanks for your prompt response and effort that you have put in.

Oh Sharon you are amazing! I couldn’t remember what the existing oven/stove looked like and you just send a photo without any effort. Thank you. Thank you again for your outstanding attention.

Hi Neil, Sharon is an amazing Property Manager and we couldn’t be more delighted with your office. Many thanks for employing and looking after such a great team of people!!

Thanks Neil. Please pass on my regards to your team including the excellent work provided by both Amanda’s in supporting me over the years. I will keep in touch and look forward in receiving your future newsletters etc

Neil – I would like to take this opportunity to thank you and your team for the prompt action re the appraisal of our property.  In the event of a decision to sell you can rest assure we will be contacting your office.

I owned an investment property that I had another real estate agency managing on my behalf. I was extremely disappointed in the service they were providing and was desperate to change. This was extremely stressful for me. I spoke to Candice from Browns Plains Real Estate. Candice was so helpful, informative, friendly but at the same time professional. She basically walked me through the whole process of changing to Browns Plains Real Estate. The whole change over process could not have been easier for me. My investment property was basically left in a big mess from the previous real estate that was managing it. Sharon, straight away made everything ok again! She was always attentive, thorough and only too happy to assist with whatever queries I had. The communication, which is often lacking in other real estate agency’s, was NEVER a problem with this one. I can’t speak highly enough of both Candice and Sharon. I Would HIGHLY recommend them to anyone who is looking for a personal, friendly, reliable and professional agency to manage one of the biggest assets you could ever own.

Just wanting to let everyone know how impressed I am with Amanda Brown’s efforts in finding tenants for our rental property. Everything was done so quickly from the advertising, open house and processing of applications and we are extremely grateful for this, especially at this time of year! (4 weeks before Christmas!) Your email regarding the applicants was very thorough and made the decision easy for us. Thank you for your hard work and dedication and we hope you have a fabulous Christmas and New Year. You really have exceeded our expectations!

“Browns Plains Real Estate have been our Property Managers for over 9 years now and we have found them to be nothing but professional, reliable and very experienced at what they do. Living over 1000klms away from our Rental Property we very much rely on Browns Plains Real Estate to not only look after our investment but also look after what was once our family home which also involves an emotional attachment on our part. Not only can I phone them any time with a query but I have the confidence in them that when something is to be repaired they have highly qualified Tradesmen to call on and we know that the job will be done to a high standard. From a Landlords point of view the most important thing that we look for is a good tenant who will pay their rent on time and apart from normal wear and tear, not damage the property. In the nine years that we have been with Browns Plains Real Estate we have been very happy with the tenants that we have had and in choosing new tenants we very much rely on Browns Plains Real Estate to advise us and in the end we go with their first impressions, back ground checks and most of all their gut feeling. How did we choose Browns Plains Real Estate? While living in Brisbane before getting ready to move I was trying to decide which Real Estate to call and happened to be talking to my neighbour, who happened to be renting a property through Browns Plains Real Estate. They had nothing but high praise for them from a tenant’s point of view, as every 4 months they did inspections, any problems that arose were fixed up properly and most of all, all the staff were very friendly to deal with. We have never regretted our decision to go with Browns Plains Real Estate.”